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Pest controlTreatments don’t win contracts — returns do: the 14-day revisit, the same-day landlord report, the wasp reminder next June. Every one is a date somebody has to remember. Nobody has to any more.
We solve the day-to-day problems of running your business · Built on a system running daily in a real London field-service company · Standard automations from £995 · No long contracts · Plain English, always
“When's the follow-up for the Ashfield rat job?”
Booked automatically the moment the first visit is logged: the right interval for the treatment type, in the diary, with the customer reminded the day before. Follow-ups are revenue — and they never slip again.
“Can I use this product near a fish tank?”
Your safe-use rules answer instantly: what's approved near aquariums, pets and food prep — and what the label requires. Juniors stop guessing with chemicals, and your licence stays clean.
“Has the landlord had the report for Flat 9?”
The technician photographs the treatment sheet before leaving; the agent files it and sends the landlord or agent a tidy same-day report — proof of service that wins block contracts.
“Which bait stations am I checking at the depot?”
The station map and last-visit results live in the job notes: the brief lists which stations, what was found last time, and what to bring. Nothing gets skipped because the paper map stayed in the office.
“What do I do — the customer's dog got near the bait box?”
Your emergency protocol, word for word, instantly: which product, what signs to watch for, the vet advice line — and the incident logged properly while it's happening.
“Is the wasp season kit in the van?”
Seasonal work loads seasonal kit: wasp job in the notes means suits, extension lance and dust — checked onto the morning brief from May to September, and not in December.
Every scenario below is drawn from the working system — configured for pest control companies. The conversations show exactly what your crew would see on their phones.
Rodent treatment done, follow-up due in 14 days. Where is that date written — and who's watching it?
Nowhere and no one — that's the usual answer, until a callback complaint arrives. Now: the moment visit one is logged, the follow-up books itself at the correct interval for that treatment, appears on the right technician's plan, and the customer gets a reminder the day before.
Completed follow-ups close with a report; missed ones simply can't happen.
Your newest technician, a kitchen, a wasp nest, and a customer with a toddler. Guess — or ask?
He asks the agent, because it's faster than ringing anyone. It answers from your safe-use rules and the product labels you've loaded: what's approved, what distances, what to tell the customer, what goes in the log.
Beyond the script, it escalates to you with the context — and your answer becomes tomorrow's policy.
Agents give contracts to firms whose paperwork arrives. When does yours arrive?
Same day, every time. The technician photographs the treatment sheet; the agent recognises it, files it against the property, and sends the agent a tidy report — findings, treatment, next visit date.
Twelve months of automatic reports is the best sales pitch a pest firm can have.
June morning: three wasp calls and a depot bait round. Is the van loaded for both?
The brief loads it from the notes: suits and lance for the wasps, the station map and refills for the depot — with last visit's findings against each station so nothing gets checked blind.
In November the same brief loads rodent kit and never mentions wasps. The van follows the season without anyone thinking about it.
Last June's wasp customers — who's reminding them you exist this June?
The agent is. Every past customer gets the right seasonal reminder in the right month: wasps in early summer, rodents as the weather turns, gulls before nesting season. Replies book straight into the diary.
It's the Third R at its purest: customers who return, automatically, every year.
Three email automations we build most often for pest control companies — written once in your voice, sent forever at the right moment.
Pest customers are in a hurry — a same-day follow-up with availability wins the job before a competitor's even called back.
The all-clear report triggers a thank-you and review link — customers who've just been rescued write the best reviews.
Wasps in June, rodents in October — every past customer gets the right reminder in the right month, automatically.
A free thirty-minute audit: we’ll count the follow-ups and renewals slipping through now, then hand you a written plan. From £995.
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