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CleaningForty keys, thirty alarm codes, a rota that reshuffles every time a phone buzzes at dawn — cleaning is an operations business wearing rubber gloves. Our agent handles access securely, replans cover before your alarm goes off, and files photo proof of every clean.
We solve the day-to-day problems of running your business · Built on a system running daily in a real London field-service company · Standard automations from £995 · No long contracts · Plain English, always
“What's the alarm code for the Mortimer office?”
Handled your way: the agent confirms the cleaner is assigned to that job today, then shares access details by your rules — codes never sit in a group chat, and every access is logged.
“Paula's sick — who covers her three houses?”
The 6am text goes to the agent, not you. It checks who's nearest, who knows those clients, and suggests the swap — you approve it from bed in one tap. Every affected cleaner gets an updated rota instantly.
“The client says we missed the oven...”
Your complaints policy answers first: apologise, don't argue, offer the fix visit. Meanwhile the end-of-tenancy photo set is already filed — so you know in seconds whether the oven was done.
“We're out of degreaser at the Kings Rd site.”
Photo of the empty bottle to the agent — a restock card lands with the office, tallied per site, so supplies get ordered before they run out, not after.
“Which houses am I doing today, and in what order?”
Every cleaner gets a personal morning rota: addresses, access notes, client quirks and time windows — in their own language if that helps your team.
“Did anyone return the Hartley keys?”
Keys are the agent's obsession: signed out by name, bolded every morning until returned — because in cleaning, a lost key is a lost client.
Every scenario below is drawn from the working system — configured for cleaning companies. The conversations show exactly what your crew would see on their phones.
Paula's sick, three houses booked, and it's 5:58am. How does this morning usually go?
The text goes to the agent. It knows who's nearest, who's cleaned those houses before, and who has hours left this week — and proposes the swap before your alarm's even gone off.
You approve with one word. The affected cleaners get updated rotas, and the clients whose times shift get a polite message in your name.
An alarm code in a WhatsApp group with eleven people in it. Comfortable?
The agent shares access details only with the cleaner assigned to that job, that day — by your rules. Codes are never posted in groups, every access is logged, and key sign-outs are chased home by name.
When a client asks 'who exactly can get into my house?', you have an answer — and a log.
The letting agent says the oven wasn't done. It was. Prove it — in under a minute.
Every end-of-tenancy clean finishes with a photo sweep into the chat: oven open, hob, bathrooms, windows. The agent files the set to the job, dated, and can send the agent a tidy completion pack automatically.
Deposit disputes stop being your word against theirs.
Who finds out you're out of degreaser — the office on Monday, or the cleaner mid-job?
Photo of the running-low bottle into the chat. The agent logs it per site, tallies what's being used where, and the office gets one consolidated order card a week instead of eleven panicked texts.
Usage patterns per site also quietly tell you which contracts are burning supplies — and margin.
Friday afternoon: how many hours did each cleaner actually work, and who's got receipts in their coat pockets?
End of each day, everyone who worked gets the nudge: confirm your hours, photograph anything you bought. Hours flow into one payroll-ready sheet; receipts are read and filed per person.
Friday becomes a glance instead of a chase.
Three email automations we build most often for cleaning companies — written once in your voice, sent forever at the right moment.
Office and end-of-tenancy quotes answered within minutes, followed up on day 3 — before the client's shortlist closes.
The completion email carries the photo set, the checklist — and the review link, while the agent's still impressed.
Anyone who paused their regular clean gets a friendly 'shall we restart?' after eight weeks. Win-backs are the cheapest revenue there is.
A free thirty-minute audit: we’ll map your keys, rotas and complaints against the Three Rs, then hand you a written plan. From £995.
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