Two buckets, one car, zero interruptionsThe Saturday diary filled itself with deposits taken. The 3pm collection got its “ready” message. Last month's maintenance washes rebooked on their own.
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Car detailing, valeting & car washes“How much for a full valet on an SUV?” “Can you fit me in Saturday?” “Is my car done?” — every one of those calls lands mid-polish, and every missed one is a booking lost. We give your operation an agent that knows your prices, your bays and your diary. It answers in seconds, takes the deposit, and chases the no-shows. You make cars gleam.
We solve the day-to-day problems of running your business · Built on a system running daily in a real London field-service company · Standard automations from £995 · No long contracts · Plain English, always
“How much for a full valet on an SUV?”
Answered instantly from your price list — size, service, add-ons like pet hair or ceramic top-up. The quote arrives with a booking link and a deposit request attached. No callback needed.
“Can you fit me in Saturday?”
The agent reads the diary, offers the two real gaps, and confirms with a deposit before the slot is held. Saturday stops being a lottery of “he said he'd come at ten.”
“Is my car done yet?”
Answered from the job status — and when your team marks it finished, the customer gets a “ready for collection” message with the after-photos attached, before they think to ring.
“That scratch wasn't there this morning!”
Every car is photographed on arrival — four corners and any existing damage — and filed to the booking automatically. When the claim comes, the time-stamped photos are one search away.
“Whose keys are these on the hook?”
Every set logged against a reg and a bay when the car lands. Collected but not signed back? The agent chases it the same evening, naming the car and who checked it in.
“What was this £95 receipt for?”
Compound, pads, snow foam — every receipt your team photographs is read and filed per person. Reply to one with a question and the answer threads back under it in minutes, chased if ignored.
Every scenario below is drawn from the working system — configured for detailers, valeters and hand car washes. The conversations show exactly what your team would see on their phones.
Five cars in today: two maintenance washes, a full correction, an end-of-lease valet. Who's on what, and what needs staging?
The brief reads the actual bookings. Correction day? The DA polisher, compound and pads are on the staging list in bold — with a note that the customer asked for the swirls on the bonnet photographing before you start. A maintenance wash? “Standard kit.”
And because your team shouldn't see your numbers: what each customer pays never appears in any crew message. Ever.
How many Saturday slots died this month because someone “forgot” — and you found out at ten past ten?
Every booking confirms with a deposit link. The evening before, a reminder goes out in your name. If someone cancels, the slot is offered to your waiting list automatically — before you've even heard about it.
The no-show doesn't cost you the morning any more. It costs them the deposit.
A customer swears the door ding wasn't there when they dropped the car off. What do you do — argue, or refund?
Neither. Every car is photographed at check-in — four corners plus anything already marked. The agent files them to the booking, time-stamped, the moment they're taken. After-photos go to the customer with the “ready” message.
The dispute ends with one search, not one refund.
Your washer spots swirl marks all over a bonnet, or headlights gone cloudy. Does that turn into a quote — or get rinsed off and forgotten?
He sends a 15-second voice note. The agent transcribes it, drafts the upsell — machine polish, headlight restoration — and the quote reaches the customer while their car is still in your bay.
That's the moment they say yes: standing next to the car, looking at the exact panel you mean.
Your best customers are the monthly ones. How many quietly drifted away this year because nobody asked them back?
Four weeks after every maintenance wash, the customer gets a message in your name: “About that time again — Thursday or Saturday?” One tap and they're in the diary, deposit taken.
Detailers chase new customers. The agent quietly keeps the old ones — the ones who already pay on time and never argue about price.
Three email automations we build most often for detailers, valeters and car washes — written once in your voice, sent forever at the right moment.
Maintenance customers get a friendly “about that time again” with one-tap booking — before the car's dirty enough to take elsewhere.
Collection triggers a thank-you with the after-photos and a review link — while they're still admiring the paintwork in the car park.
Every customer from the last year hears from you when the gritting season ends — salt off the arches, paint decontaminated, protection back on.
Thirty minutes, free, no obligation: we’ll map your week against the Three Rs and hand you a written automation plan — which questions to automate first, and what each one is costing you now. From £995.
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