The site runs while you check one messageDeliveries logged, briefs sent, variations captured — the boring half of the site, automated.
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Building & constructionNobody steals from a building firm. It just leaks: the breaker back three days late, the ballast never checked against the invoice, the garden wall the client mentioned that nobody priced. Plug those leaks and most sites get 5% back without laying a single extra brick.
We solve the day-to-day problems of running your business · Built on a system running daily in a real London field-service company · Standard automations from £995 · No long contracts · Plain English, always
“Did the mixer go back to the hire shop?”
Hired plant is tracked like keys: a bold morning reminder, every morning, until it goes back. Off-hire dates stop living in your head, and hire invoices stop containing surprises.
“Where's the delivery note for the ballast?”
The driver hands it over, your labourer photographs it, and the agent files it to that site's photo thread — so quantities get checked against invoices instead of taken on faith.
“What do I load — first fix or second fix?”
The notes decide. First fix loads one van; second fix loads another — skirting lengths, door furniture, the click-and-collect reference — each person's brief with their own name on it.
“Where do I tip the rubble?”
Answered from your policy, with the approved tip — and the account number held out of the chat: “give the office code at the gate.” New labourers learn your way on day one.
“Who's on which site tomorrow?”
The concrete pour moved a day? One text — “Marek and Stefan with Tomasz tomorrow” — and the plan rebuilds, the job system updates, and everyone's evening message carries the new site and the 07:30 departure.
“What did the plasterer leave behind?”
Snag photos go to the agent, get filed to the site thread with the foreman's note — ready for the sub to be recalled with evidence, not an argument.
Every scenario below is drawn from the working system — configured for builders and small construction firms. The conversations show exactly what your crew would see on their phones.
Two labourers and a carpenter on a garden-room build. Do all three know what today actually needs?
Each gets the same site brief with their own name on it: the materials from the notes, the deliveries expected, who else is on site. Second fix means the skirting, the door furniture, the collection reference — not the first-fix list from last month.
Day rates, quotes and margins never appear in crew messages. Your numbers stay yours.
Travis Perkins drops forty bags of ballast. Who counts them — and who checks the invoice next month?
The driver hands the note over; your labourer photographs it; the agent recognises paperwork and files it to the site's thread, dated. When the invoice lands, the office compares paper to paper in seconds.
Skip exchanges and fuel get the same treatment: photographed, read, filed per person — and the 5:30 nudge catches anything missed, only for the men who worked.
What did you pay in silent hire charges last year for kit nobody remembered to off-hire?
You'll never know exactly — that's the problem. The agent tracks every hired item like a client key: logged out, bolded in the responsible person's brief every morning, chased until it's returned and off-hired.
The reminder costs nothing. The forgotten breaker costs every single day.
The client mentions a garden wall while you're pouring the base. Is that extra work — or just a nice chat?
It's extra work, if it survives. Your foreman voice-notes the agent; it pulls out the variation, asks for the measurements and a photo, and files a card to Variations & Leads that the office can price the same day.
Variations captured in writing, at the moment they're mentioned, stop being arguments at the final invoice.
110V transformer dies on site. How many people stand still while it gets sorted?
Photo to the agent; it files a Plant & Tools card with the description; you reply from wherever you are — “use the spare from the unit, leave the dead one for repair” — and your answer threads back to the foreman in minutes.
The site keeps moving. The kit gets fixed. Nobody played phone tag.
Three email automations we build most often for builders and small construction firms — written once in your voice, sent forever at the right moment.
Big quotes deserve more than hope. Staged follow-ups — three days, ten days — in your voice, without you writing a word.
The day you hand over, the client gets a thank-you and a review link — plus the site photo set as a keepsake. Reviews win the next job.
A year after completion, past clients get a check-in email. Half reply with new work. It sends itself.
A free thirty-minute audit: bring your last hire invoice and we’ll find the leaks together — then hand you a written plan to plug them. From £995.
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