AI Automation for Trades & Small Business

Sound familiar?

It's never the big jobs that burn you out. It's the constant interruptions.

Every question below is small. That's the trap — each one pulls you off whatever you were doing, and they keep coming until the day's gone. Count how many you've heard this week:

"Where are the keys for the flat on Warwick Road?"

Your agent knows — it reminded the crew to take them at 7am, in bold, before they left the yard, and it'll chase them back tomorrow morning.

"What do I load in the van today?"

Every crew member gets a personal load-up brief each morning, built from the actual job notes — the radiator size, the turf rolls, the client's keys.

"Who am I with tomorrow? What time do we leave?"

The evening plan lands in every pocket: teammate, first job, departure time. You approve it once, in thirty seconds.

"The client wants to pay cash — is that alright?"

Answered with your rule, word for word, the same way every time — including exactly what to say to the client.

"Got a receipt from the wholesaler — who do I give it to?"

They photograph it. The agent reads the vendor and amount off the paper, files it per person, and chases anyone who forgot at 5:30.

"A customer asked us for extra work... I forgot to mention it."

The agent interviews your crew on the spot — name, postcode, photos, sizes — and a quotable lead card lands with the office before the van's loaded.

The difference, hour by hour

Same business. Same crew. Different Tuesday.

Nobody's asking you to work harder — you're already doing that. This is the same day, the same jobs and the same crew, with one thing removed: you as the middleman for every piece of information in the company.

Before: an exhausted owner doing paperwork at 11:45pm. After: the same evening spent on the sofa with his family.

Your Tuesday now

Phone in one hand, spanner in the other

06:40Three texts before breakfast: "what am I loading?", "who am I with?", "where are the keys?"

08:15Mid-job call: "client isn't answering the door" — you stop what you're doing to answer it. Again.

11:30A customer mentions extra work to your crew. Nobody writes it down. The lead is already gone.

14:00"The strimmer's packed up" — five calls to work out whose, what's wrong, and where the spare is.

18:30An hour of texts working out tomorrow's teams. Someone still turns up at the wrong place.

21:00You remember the quote from last week was never chased. Too tired. Tomorrow. Maybe.

Your Tuesday with AIBIZNESS

Same day — interruptions removed

06:40Nobody texts you. The 7am brief already answered all three questions — kit, teammate, keys in bold.

08:15The agent answers from your policy: ring the client, check the address, then the office. Your phone never rang.

11:30Your crew voice-notes the agent at the gate. A quotable lead card is with the office before lunch.

14:00Photo of the strimmer to the bot — filed to Broken Tools with a description. You reply once: "use the spare".

18:30The plan preview arrives at 5:30. You adjust one pairing by text and approve. Thirty seconds, from the sofa.

21:00The quote was chased at 9am automatically. The customer already replied. You're watching the football.

Real system · real phones · real screenshots

The boring half of the business, finally handled for you.

It works quietly in the background — evenings, weekends, whenever — taking on the repetitive admin so nobody on your team has to. Your agent carries out the day's tasks (the briefs, the receipts, the chasing, the planning) and answers any question in seconds from the rules you've given it. It lives right in the chat app your crew already uses, so there's nothing new to install or learn. Every screenshot below is from the live agent, shared with the owner's permission (company name blurred for privacy).

Live system

Real Telegram screenshot: agent menu with send a sales lead, send job notes, one-tap options

One menu, zero trainingSend a lead, file a job note, add photos — the options live inside the chat.

Answered from your rules

Ask it anything, mid-jobA real exchange: van breakdown sorted with the recovery number, then an irrigation timer — brand checked, right video sent.

Sent automatically at 7:00

Real Telegram screenshot: the 7am morning brief — three jobs in order and a load-to-van list including client keys

The 7am brief, word for wordJobs in order, keys and kit to load — this is the actual message a crew member wakes up to.

Real Telegram screenshot: tomorrow's team plan built by the agent with Approve, Approve and send, and Re-plan buttons

Tomorrow's teams — approve with one replyThe agent builds the plan from your job system. You approve, adjust ("Craig with Shane") or re-plan — from the sofa.

Real Telegram screenshot: upsell flow asking for client name, measurements and photos

The upsell flow, live"Upsell time — send me the client's name, measurements, photos..." Exactly as the crew sees it.

Real Telegram screenshot: completed lead with one-tap Send anyway and Add photos buttons

One tap to sendSend anyway, add photos, size N/A — buttons, not typing. Built for muddy gloves.

A crew member photographs a paper receipt at the workbench; the owner's phone shows the agent's Telegram notification: receipt received, should I file it?

Photograph it — the agent does the restA receipt at the bench becomes a filed, readable record before the kettle's boiled. That notification is the only admin anyone did.

Every evening — tomorrow's planSent automatically

Thanks for all efforts today.
Tomorrow (Fri): 4 jobs, with Jamie, first job at 07:30.
Meet at the unit — departure 06:00.
Prep: fuel the machines and load the waste bags tonight.
Full load-up list at 5:30am.

Every crew member gets their own version: teammate, first job, meeting point, departure time in bold. No need to ask — it lands once the next day is set.

Every morning — the load-up briefNot optional

Morning! Load-up for today:
1. Ladders + fixings for the first job
2. 6 bags of cement for job #204
3. Client keys for the Hartfield flat — key rack in the office
4. Wet/dry vacuum for the afternoon job
Plus standard kit as always.

Built from the real job notes, sent while they're still at the unit — materials, kit and key reminders. Nobody leaves without reading it.

FOR YOUR CREW

Ask it anything, any hour

"Mower won't start", "client wants to pay cash", "where do I tip green waste", "van's broken down" — answered in seconds from your policy file, with the exact words to say and where the spares live. 80+ real situations and growing.

FOR YOUR OFFICE

Everything lands in tidy channels

Receipts in one group, broken tools in another, leads in a third — each as a neat card. Reply to any card with a question and the agent carries it to the right person and threads the answer back. Chases them if they ignore it.

FOR YOU

Your knowledge, working forever

Can't answer something? It asks you once — and your reply becomes policy with one tap. Every answer trains your business's brain. New starters learn the company way on the job, not by ringing you.

Deep dive: everything your AI agent does →

Emails replied to & followed up — for you

Your inbox is full of money. You just haven't had time to collect it.

Every unchased quote is work you already won and then gave away. Every unasked review is your next customer choosing someone else. Below: four real emails the system sends for you, word for word, with exactly what triggers each one. Names are examples — the templates are real.

M Gmail Search mail JB

Unread 1–5 of 5

☆» oliver, me 2

AUTO PROCESSEDFence panels — go ahead — Thanks, that price works for us. When could you start? We're flexible on…

10:09

☆» Sandra Miles

AUTO PROCESSEDBoiler service — Hi, you serviced our boiler last autumn — could we book the same again before the cold…

09:41

☆» Tom, me 3

AUTO PROCESSEDGutter repair — Elm Close — Morning, the leak is back on the corner section. Photos attached so you can see…

Elm Close 1.jpgElm Close 2.jpg+1

16 Jul

☆» Website enquiry

AUTO PROCESSEDNew enquiry — driveway clean — Name: Sam P · Phone: 07… · "Ideally some time next week if you have…"

13 Jul

☆» Karen, me 4

AUTO PROCESSEDHedge & lawn quote — Hi, just a thought — could you also look at the side passage while you're…

garden001.png+2

7 Jul

Everything else 1–50 of 9,214

☆» James, me 2

AUTO PROCESSEDPatio quote follow-up — Hi James, just checking you received the quote we sent Friday. Happy to talk…

06:53

Names and jobs are examples. "Auto processed" means the agent already did the work — replied, followed up, filed the photos or booked the job — before the owner even opened Gmail.

TriggerA quote you sent 3 days ago has had no reply

To: James Whitfield · From: you@yourbusiness.co.uk

Re: Your bathroom quote — any questions?

Hi James,

Just checking you received the quote we sent over on Friday for the bathroom refit. No rush at all — I know these decisions take a bit of thought.

If anything in it needs explaining, or you'd like to look at a different spec to bring the price down, just reply to this email and I'll sort it. We can also still hold the start date we talked about until Thursday.

Best regards,
Mo

Sent automatically, Monday 9:02amIf still no reply: one more gentle nudge after 7 days, then it stops. Never pushy.

TriggerA job is marked complete in your job system

To: Sarah Patel · From: you@yourbusiness.co.uk

Thanks for having us today — one small favour

Hi Sarah,

Thanks for having us in today — glad the new consumer unit is all tested and signed off. Your certificate is attached for your records.

If you were happy with the work, would you mind leaving us a quick review? It takes about a minute and it genuinely makes a difference to a small firm like ours: [your review link]

Anything not right, reply here and I'll sort it personally.

Thanks again,
Mo

Sent automatically, same day 5:30pmCertificate attached automatically from the job file.

TriggerA new enquiry arrives — evenings and weekends included

To: New customer (website form) · From: you@yourbusiness.co.uk

We got your message — here's when we can come

Hi Dave,

Thanks for getting in touch about the leaking outside tap — that's a quick one for us.

We currently have availability this Thursday morning or Friday after 2pm. Reply with whichever suits and we'll confirm it, or if it's urgent, call us on the number below.

Speak soon,
Mo

Sent automatically, 4 minutes after the enquiry — at 9:14pmAvailability pulled live from your diary. You just turn up.

TriggerThe calendar — every past customer, once a year, at the right season

To: 74 customers from last spring · From: you@yourbusiness.co.uk

Spring is booking up — shall we pencil you in?

Morning Linda,

Last April we did the full tidy-up and first cut at your place on Elm Road — hope the garden's been behaving itself since.

Our spring diary is starting to fill, and regulars get first pick of the slots. Want us to pencil you in for the same again? Just reply "yes" and we'll take care of the rest.

All the best,
Mo

Sent automatically, every FebruaryEach email personalised from your job history — nobody gets a generic blast.

YOU STAY IN CONTROL

Approve every send, or let it run

Start with every email waiting for your one-tap approval. Once you trust it, switch any automation to fully automatic. Change your mind any time.

YOUR VOICE, NOT A ROBOT'S

Written with you, once

We sit with you and write these templates the way you actually talk — then the system personalises each one from the job details. Customers can't tell it wasn't typed by you. Because in a way, it was.

IT ADDS UP FAST

Small emails, real money

One rescued quote pays for the build. One review a week compounds all year. One seasonal campaign fills February before your competitors have opened their laptops.

A dashboard that shows you everything

Stop asking how the business is doing. Look.

Jobs out, leads waiting, spend per person, kit that hasn't come back — the questions you currently answer by ringing people, answered on one screen instead. Built around what you actually care about, not what a software company thinks you should. Click through the pages:

aibizness — owner dashboard / overview

Overview

Jobs & teams

Leads & quotes

Receipts & spend

Tools & kit

Keys & returns

Crew questions

Jobs today

all crews out

Leads to quote

+1 from the field today

Spend this week

£438

all receipts in

Kit due back

1 overdue — chasing

Crew questions answered by the agent this week

Live activity

Receipt filed — Shell £64.20 (Dan)

New lead — driveway clean, TW8

Key reminder — Warwick Rd, day 2

Question answered — "where do I tip green waste?"

The overview page: jobs running, leads waiting, spend, kit out — and a live feed of everything the agent handled so you didn't have to.

aibizness — owner dashboard / receipts & spend

Overview

Jobs & teams

Leads & quotes

Receipts & spend

Tools & kit

Keys & returns

Crew questions

This week

£438.72

11 receipts, all read automatically

Missing receipts

5:30 nudges caught 2 this week

Queried

answered in 6 minutes

Every receipt, read off the paper and filed per person this week

Who	Vendor	Amount	Job	Status
Dan F	Shell	£64.20	fuel — van 2	Filed
Marcus B	CEF	£86.40	cable & clips — #1988	Filed
Dan F	Plumb Center	£212.00	pump + filter — Elmwood	Queried & answered
Leo K	HRP	£48.12	condensate pump	Filed
Stefan W	HSS Hire	£28.00	breaker off-hire	Filed

The money page: who spent what, where, on which job — read automatically from photos of the paper receipts. Query any line and the agent asks the person for you.

aibizness — owner dashboard / leads & quotes

Overview

Jobs & teams

Leads & quotes

Receipts & spend

Tools & kit

Keys & returns

Crew questions

Captured in the field 2

Driveway clean — Samantha KTW8 · ~3 hrs · photos attached · from Craig's voice note, 10:45

Boiler upgrade — Mrs KaurOld Baxi back boiler · data plate photo · from Dan, 11:48

Quoted — being chased 3

Bathroom refit — J WhitfieldQuoted Fri · follow-up sent Mon 9am · opened twice

Consumer unit — Pelham RdQuoted Tue · follow-up queued day 3

Garden wall — Ridgeway AveVariation priced · awaiting client

Won this month 4

EICR ×3 — letting agentFrom the renewals campaign

Spring contract — Berkeley SqFrom the February comeback email

The leads page: everything your crew captured in the field, every quote and where it is in the chase, and what the automations have won you this month.

The AIBIZNESS test

The Rule of the Three Rs.

Forget the AI hype. There's a simple test for whether a problem can be automated, and we apply it to every business we meet. Three questions. If you answer yes to any of them, the problem is solvable — and probably cheaply.

R / 01

Is it Repetitive?

The same message, the same question, the same task — again and again. If you've said it twice this week, a machine should be saying it for you.

The same five questions from the crew, every day
Typing out tomorrow's plan every evening
Chasing the same missing receipts every Friday
Re-explaining the rules to every new starter

R / 02

Is it Rule-based?

If you can explain it — "when this happens, we do that" — we can automate it. Your knowledge becomes a policy file that answers exactly the way you would.

"Never accept cash unless the office agreed it first"
"Van won't start? Check these four things before calling"
"Two-man rule for loft and live work — no exceptions"
"No prices ever shown to the field crew"

R / 03

Does it need to Return?

Things that must come back — and people you want coming back. If it needs returning, remembering or following up, automation never forgets. You do. You're human.

Client keys, hire kit and gas bottles chased until home
Paperwork and certificates filed the same day
Quotes followed up before they go cold
Past customers invited back — reviews, reminders, repeat work

Repetitive. Rule-based. Needs to return. If your headache is one of the three — it shouldn't be your headache any more.

Run my business through the test

And that's just the start

If you can describe it, we can probably automate it.

Sixteen more automations owners ask us for — every one of them passes the Three Rs test. Spot yours?

74%

of calls to trade businesses go unanswered*

£100k+

a year lost to missed calls by a busy trade firm*

39%

of owners say they don't know what AI could do — that's why we speak plain English*

*US home-services industry studies, 2025–26 — ask us on the call and we'll show you the sources.

Never miss a callMissed-call text-back

You're under a floorboard, the phone rings out — within two minutes the caller gets a text in your name and the job is saved.

Never miss a call24/7 AI receptionist

Calls answered, callers qualified, jobs booked into your diary — evenings and weekends included, no per-minute answering fees.

MoneyQuotes from photos

Your crew photographs the job, the agent drafts the estimate from your own price book — you approve and send in minutes.

CustomersLead qualification

Checkatrade, MyBuilder and website leads answered and qualified within minutes — before they've shortlisted anyone else.

MoneyInvoice chasing

Unpaid invoice at day 7, 14 and 21 gets a politely escalating reminder — you never have that awkward call again.

MoneyDeposit collection

Quote accepted? The deposit request with payment link goes out instantly — jobs don't start without it.

DiaryNo-show rebooking

Customer cancels? The slot is offered to your waiting list automatically before the van's even rerouted.

DiaryAppointment reminders

Customers get a reminder the day before with your arrival window — fewer wasted journeys, fewer locked gates.

CrewTimesheet collection

End of day, everyone who worked gets the nudge; hours flow into one tidy sheet for payroll.

CrewHoliday requests

Requests go to the agent, check against the rota, and reach you with a simple approve/decline button.

CrewNew starter onboarding

Day one, the agent walks them through your rules, kit lists and who's who — no shadowing you for a week.

FleetVan checks & renewals

Weekly van check prompts with photos, plus MOT, tax and insurance renewal reminders that never slip.

FleetFuel & mileage logs

Fuel receipts and odometer photos read automatically — per-van running costs without a spreadsheet evening.

CustomersJob photo albums

Before/after photos from the crew compiled into a tidy gallery the customer receives on completion.

PlanningWeather replanning

Storm forecast for tomorrow's outdoor jobs? You get flagged tonight, with indoor jobs suggested as swaps.

CustomersWarranty & service reminders

Twelve months after every install, the customer gets a service reminder — repeat revenue on autopilot.

Google Ads & paid search

Paid ads that bring in real jobs — not just clicks.

Be the first name someone sees when they search "emergency plumber near me" at 8pm. We build, launch and look after Google Ads campaigns that put you in front of people ready to book — and the ad leads land in the same agent that answers, chases and books them. Maintenance included every month.

See how our ads work Get a free ads review

Googleemergency plumber near me

From first chat to quieter phone in three steps.

Book your free automation audit

Booked at least seven days out, on purpose: before we speak, we research your trade, your setup and your bottlenecks. You leave the thirty-minute call with a written plan — what to automate first and what it's costing you now. Keep it, build it yourself, or build it with us.

We build it around how you already work

Your rules become the agent's rules. It connects to the job system you already use and speaks in your tone. Nothing for the crew to install — it lives in the chat that's already on their phones.

Your crew use it on day one — and it keeps learning

We train your team in minutes, not days. Every question the agent can't answer goes to you once — your reply is saved, and it never has to ask again. The system gets smarter every week.

JobberHousecall ProServiceTitansimPROTradifyGmailOutlookTelegramGoogle SheetsXeroQuickBooks

Works with the tools you already use — and if yours isn't listed, ask. Connecting things is the job.

Pricing

Honest numbers, before you even call.

What's an hour of your time worth on the tools? Now think about the hours the interruptions, the unchased quotes and the forgotten follow-ups take off you every week. That's the price of doing nothing — ours starts a long way below it:

Standard automation

£995 from, one-off build

One job, done properly. Pick the single thing that eats the most of your week.

One automation, built and configured for you — quote follow-ups, review requests, receipt collection and more
Set up in your existing tools
Tested with your real workflow before handover
30 days of adjustments included

Start here

We didn't learn this from a course. We learned it at 6am in the yard.

AIBIZNESS was born inside a real London maintenance company — vans, crews, keys, mud, and a phone that never stopped. Every automation we sell was built first to solve our own problem: the same questions every morning, the plans typed out every evening, the receipts in glove boxes, the leads forgotten on the drive home.

So we built the agent we wished existed. It's answered our own crew every day since — over eighty real situations, from burst pipes to broken mowers to "the client wants to pay cash". Then other business owners started asking where they could get one.

That's the difference you're buying. We're not a software agency guessing what a trade business needs. We run one. When we say the 7am brief has to be readable while the kettle boils and the van's being loaded — it's because ours is.

80+

real situations the reference agent answers, trained one reply at a time

7am

daily load-up briefs, sent automatically, every working morning

30 sec

for the owner to approve tomorrow's plan — from the sofa

Hands-off

it runs your day-to-day admin in the background, without being asked

Questions owners actually ask

You're probably wondering... so was everyone else.

My crew aren't techy at all. Will they actually use it?

That's exactly who it's built for. There's nothing to install and nothing to learn — it's a normal chat in Telegram, which works on any phone. They type like they'd text a mate, or just hold the mic button and speak. In the reference business, the crew includes people who'd never used anything beyond WhatsApp; they were using it comfortably on day one. If they can send a text, they can use this.

We already use Jobber / Tradify / ServiceTitan. Does it work with that?

Yes — that's the point. The agent connects to your existing job system and reads from it: jobs, schedules, notes, clients. The reference build runs on Jobber, and the same design works with Housecall Pro, ServiceTitan, simPRO, Tradify and others. We don't replace what works — we make it reach your crew's pockets automatically.

What if the bot gives my crew a wrong answer?

It only answers from the policy file you've trained — your rules, your words. If a question falls outside that, it doesn't guess: it says so and passes the question to you, and your reply can become the new policy with one tap. You can review everything it says in the group channels at any time.

How long does it take to build?

A Standard automation (one workflow, like quote follow-ups) is typically live within a couple of weeks of your call. A full AI agent depends on how much of your knowledge we're loading in and which job system we're connecting — we give you a timeline with the quote, and your crew can start using the basics while the deeper training continues.

Will this replace people on my team?

No — and it's not meant to. The agent takes on the repetitive admin nobody enjoys: the same questions every day, the receipts, the chasing, the planning. That frees you and your crew to spend your time on the skilled work only people can do, instead of paperwork and phone-tag. Nobody loses their job — everyone just loses the busywork.

Is our business information safe?

Your policy file and job data stay in your own system — we build the agent around your accounts, not ours. Only approved team members can use the bot (strangers get nothing), sensitive details like prices and account numbers are kept out of crew messages by rule, and you can see and control everything it knows.

Why can't I book a call sooner than seven days out?

Because we prepare properly. Before every call we research your trade, your reviews, your website and your likely bottlenecks, so the thirty minutes is spent on your business rather than on us asking basic questions. Good homework takes a week — and it's why owners tell us the free call alone was worth having.

Your phone is going to ring in a minute. Imagine if it didn't have to be you who answers.

Book your free automation audit, or just ask us something. One thing to know: our earliest slots are always seven days out, because we research every business before we speak to it. Good homework takes a week — and it's why the audit is worth having even if you never hire us.

Book your free automation audit

Thirty minutes, plain English, and you leave with a written plan either way. Fill in every field — it's how we prepare properly for you.

Your name

Business name

Your trade

Team size

Phone

Preferred call date

Earliest slot is seven days from today — we prepare before every call.

Preferred time

What eats the most of your week?

Request received. We'll confirm your slot by email within one working day — and start our homework on your business right away.

It's never the big jobs that burn you out. It's the constant interruptions.

Same business. Same crew. Different Tuesday.

The boring half of the business, finally handled for you.

Whatever eats your day-to-day — that's what we automate first.

Your inbox is full of money. You just haven't had time to collect it.

Stop asking how the business is doing. Look.

The Rule of the Three Rs.

Is it Repetitive?

Is it Rule-based?

Does it need to Return?

If you can describe it, we can probably automate it.

Paid ads that bring in real jobs — not just clicks.

One team for the whole of your admin and marketing.

Your AI Agent

Owner Dashboard

Email Marketing

Google Reviews

Google Ads

AI Call Answering

Pick your trade. See your week, automated.

Plumbers

Electricians

Gardeners & landscapers

HVAC & AC engineers

Builders

Roofers

Painters & decorators

Carpenters & joiners

Cleaning companies

Pest control

Every other home service

From first chat to quieter phone in three steps.

Book your free automation audit

We build it around how you already work

Your crew use it on day one — and it keeps learning

Honest numbers, before you even call.

We didn't learn this from a course. We learned it at 6am in the yard.

You're probably wondering... so was everyone else.

Your phone is going to ring in a minute. Imagine if it didn't have to be you who answers.

Book your free automation audit

Just have a question?