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Google reviews & reputation

More 5-star reviews. Without ever asking.

Nine out of ten people read your reviews before they call — and pick the business with more stars and more of them. Yet most trades never ask, because you're too busy and it feels awkward. We make it automatic: every happy customer gets a friendly, one-tap request at exactly the right moment, and anyone who wasn't happy is quietly pointed to you first — so problems get fixed, not posted. Your profile fills with stars while you're on the tools.

Fully automatic · One tap for the customer · Unhappy customers caught privately · Maintenance included

Why this is the cheapest marketing you'll ever do

Stars are the first thing they see — and the reason they call you instead of him.

Before anyone rings, they've already judged you on Google: your rating, how many reviews you've got, how recent they are, and whether you bother to reply. More and fresher reviews don't just win trust — they push you up the local map, so more people find you in the first place. It's a flywheel: more reviews, more calls, more jobs, more reviews.

  • 01
    Reviews win the click

    Two firms, same price — the one with 4.9 stars and 200 reviews gets the call. Every time.

  • 02
    Reviews lift your ranking

    Google shows businesses with more and fresher reviews higher on the local map. Rank higher, get found more.

  • 03
    Recency matters

    A wall of reviews from three years ago looks dead. A steady trickle of new ones says "busy, trusted, still great."

Your Business Ltd
Plumber · Heating engineer · London
4.9 +18 this month · 214 reviews
CallDirectionsWebsiteSave
JM
James M.
2 days ago
Turned up on time, sorted the boiler in an hour, tidy and polite. Booked through their text the same day. New
SP
Sarah P.
5 days ago
Fantastic from start to finish. Got a reminder to leave this review — glad I did, they deserve it. New
DK
Dan K.
1 week ago
Second time using them. Reliable, fair price, and they actually reply to messages. Highly recommend.

Illustration of a Google Business ProfileThis is what a customer sees before they choose. Our job is to make yours the busiest, freshest and highest-rated on the page.

9 in 10
customers read reviews before choosing a business*
88%
trust online reviews as much as a personal recommendation*
3.3★
the lowest rating most people will even consider*
more calls for businesses at the top of the local map*

*Widely cited local-search and online-review studies — ask us for the sources on your call.

How it works

The job ends. The review asks itself.

No clipboards, no awkward "would you mind...", no remembering. The moment a job's done, the whole thing runs on its own.

01Job marked done

When you or your crew close a job in your system (or tell the agent it's finished), the customer is queued for a review request — automatically.

02A friendly request goes out

At the perfect moment — same day, while they're still delighted — they get a warm text or email in your name with a one-tap link.

03Happy? Straight to Google

One tap takes them to your Google profile with the review box already open. Twenty seconds and your star count ticks up.

04Not happy? Straight to you

If something wasn't right, they're invited to tell you directly first — so you hear about it, fix it, and win them back before it ever goes public.

Text message · same day
Hi Sarah, thanks for having us today! If we did a good job, would you mind leaving a quick Google review? Takes 20 seconds: g.page/your-business/review
One tap — no login, no faff

What the customer getsShort, warm and personal — sent while the good work is fresh in their mind. That timing is why our requests actually get answered.

The clever bit

Everyone's asked. Only the right feedback goes public.

We invite every customer to share how it went. Where it goes next depends on how they felt — which protects your profile and still catches every problem.

Happy — 4 to 5 stars

Straight to Google

One tap posts their review and builds your profile. A steady stream of fresh 5-star reviews climbs you up the local map — and wins the next customer before they've called anyone else.

Something wasn't right

Straight to you, privately

Instead of a public 1-star, they get an easy way to tell you directly. You hear about it first, put it right, and often turn a let-down into a loyal customer — no permanent damage done.

Not just reviews — your whole profile

We don't just get you stars. We keep your profile winning.

Your Google Business Profile is your shop window — and Google rewards the ones that stay active. We keep yours looking busy, trusted and top of the pile.

FreshA steady stream of reviews

Never a drought, never a fake spike. Real reviews arriving week after week — the pattern Google and customers both trust.

EngagedEvery review replied to

We reply in your voice — thanking the happy ones, calmly handling the odd critic. Google rewards businesses that respond, and customers notice.

ActivePosts, photos & offers

Recent job photos, seasonal offers and updates keep your listing fresh, higher-ranked and more likely to win the click.

Set up once, then it just runs

The flywheel that fills your diary while you work.

AutomaticTriggered by a finished job

Tied into your job system or your agent. Nobody has to remember to ask — the request goes the moment the work's done.

MaintainedWatched every month

We monitor your rating, reply to reviews, keep the profile fresh and step in on anything that needs a human. It never goes stale.

CompoundingMore reviews, more calls

Higher rating and ranking bring more enquiries — which become more jobs, which become more reviews. It builds on itself.

Want to see how you look on Google right now?

Book a free review audit. We'll show your current rating and review count next to your local competitors, and exactly what's realistically achievable in the next few months. No obligation, plain English, maintenance always included.

Get my free review audit